Edmonton, Alberta brings on Bike Index to reduce bike theft in Canada

Yes I contacted the officer that took the bike provided him with my serial number and informed that my bike is registered on bike index which he then said that he is not releasing my bike without the original bill of sale from when I bought the bike well I bought the bike over 2 years ago and no longer have the bill of sale and I thought the whole purpose of bike index was that if you register and you can prove the bike is yours that you get your bike back but they’re refusing to even consider giving me my bike back and my bike has never been reported stolen